![]() something is plugged into the charging port in the power supply unitīecause a lot of these causes manifest in different ways, your logical first step is to know what symptoms are showing in your own device.power cord, adapter, power connector, and/or charging port may be damaged.if you’re using a Surface Book, its keyboard may not be attached to the screen causing it it look unresponsive.There are several reasons why your Surface may appear not to turn on:
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